Privacy Policy
Who we are
Our website address is: https://palermogame.com.
We are committed to protecting your personal information and respecting your privacy in accordance with applicable data protection laws.
What personal data we collect and why we collect it
When you visit our website, place an order, create an account, or contact us, we may collect personal information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address
- Browser and device information
We collect this information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send updates regarding your order or promotional communications (if consent is given)
Orders & Payments
When you purchase from our store, payment information may be processed securely through third-party payment providers. We do not store full credit card information on our servers.
Payment providers may collect and process data according to their own privacy policies.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may download and extract location data from images on the website.
Cookies
Our website uses cookies to improve your browsing experience and provide essential website functionality.
Cookies may be used to:
- Keep users logged in
- Remember cart contents
- Save preferences
- Analyze website traffic and performance
- Personalize content and advertisements
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year.
If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login cookies last for two days, and screen option cookies last for one year. If you select “Remember Me”, your login will persist for two weeks.
You may disable cookies through your browser settings, although some parts of the website may not function properly.
Analytics & Third-Party Services
We may use third-party services such as analytics, advertising, payment gateways, shipping providers, and marketing tools to improve our services and user experience.
These third parties may collect information such as:
- IP address
- Browser type
- Device information
- Website usage behavior
Examples may include:
- Google Analytics
- Meta/Facebook Pixel
- Stripe
- PayPal
- Email marketing platforms
Who we share your data with
We only share your data when necessary to:
- Process orders and payments
- Deliver products
- Provide customer support
- Comply with legal obligations
- Improve website functionality and performance
If you request a password reset, your IP address will be included in the reset email.
We do not sell or rent your personal data to third parties.
How long we retain your data
We retain personal data only for as long as necessary for:
- Order processing
- Legal and tax obligations
- Security and fraud prevention
- Customer support purposes
For users that register on our website (if any), we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also access and edit this information.
What rights you have over your data
If you have an account on this site or have placed an order, you may request:
- Access to the personal data we hold about you
- Correction of inaccurate data
- Deletion of your personal data
- Export of your personal data
This does not include data we are required to keep for administrative, legal, tax, or security purposes.
To make a request, please contact us through our contact page or support email.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure.
Contact Information
If you have questions regarding this Privacy Policy or your personal data, you may contact us through our website contact form or via email.